The next time you contact the IRS, your call or online text might be received by a voice or chat bot. The IRS is now employing the technology on two of its specialized phone-assistance lines and on IRS.gov. The voice bots will provide taxpayers with assistance in English and Spanish. These bots can help taxpayers with an IRS notice or make a tax payment. However, voice bots won’t help with general tax questions. The chat bots will do the same thing for taxpayers seeking answers on IRS.gov via a text-like interface. Both voice and chat bots will transfer taxpayers to a live IRS representative on request. If you have more specific questions regarding your taxes, don’t hesitate to contact us.

Trust Fund Inheritance Tax Questions You Need Answered Now
Navigating the world of trust funds can often feel like decoding a secret language. For many, the topic of trust fund inheritance taxes is wrapped in layers of confusion and anxiety. If you're expecting to inherit or manage a trust fund, you might wonder what pitfalls...
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